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Contact2023-07-14T10:04:01-05:00

Contact Us

Part of our mission is to not only provide great, ecofriendly products but also back those up with equally great customer service. We understand that things don’t always go perfectly so we are here to help. You can easily contact us by filling out the form below. You can also call us where you will speak to a real person! Either way, we are waiting to hear from you! Our phone number is (800) 339-9748

Contact Us
How can we help you? Select an option below! *

General Inquiry

Order Help

If you would like us to call you to talk about your order, please leave your phone number here.
OPTIONAL: If you have already placed an order, please your order reference number here. This way we can review the order when responding to your question!

Product Troubleshooting

If you would like us to call you to talk about your order, please leave your phone number here.
Image Upload

Maximum file size: 1.54MB

If you have photos of the product difficulties you are experiencing, please upload them here.

Marketing & Social Media

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Website Support

If you would like us to call you to talk about the website issues you are experiencing, please leave your phone number here.
OPTIONAL: If you have already placed an order, please your order reference number here. This way we can review the order when responding to your question!
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Screenshot Upload

Maximum file size: 1.54MB

If you have screenshots of the problem you were experiencing, please upload them here.

Frequently Asked Questions (FAQs)

What is Bolt?2023-09-26T09:42:23-05:00

Bolt Badge BlackBG YellowAll About BOLT

Bolt is our checkout partner that helps us offer a faster, more secure shopping experience. Once you create a Bolt account (optional), you’ll unlock access to One-Click Checkout and easier login. As a shopper, there’s no charge for having or using a Bolt Account, and no minimum purchase is necessary. They also protect against fraudulent purchases, giving you more peace of mind while shopping online. Creating a Bolt account is optional; you do not need a Bolt account to checkout. You can check out as a guest.

  • Click here if you’d like to create or log into your Bolt account.
  • If you’d like to update the information on your account, click here.
  • To learn more about Bolt, click here.

Please note that Bolt accounts are not associated with accounts created on realmilkpaint.com. If you’d like to create or log into your account on our site, click on My Account.

How can I checkout using my Bolt account?

When you’re ready to check out, all you’ll need to do is enter the verification code sent to your phone or email. This code allows us to offer a secure, One-Click Checkout experience and replaces your account password.

Can I still check out as a guest?

Yes! Guest checkout is always available. You do not need an account to check out, simply click “continue as guest” during checkout.

How is my data kept secure?

Shoppers’ trust and safety are important to us. By creating an account, Bolt ensures that shoppers’ personal details are secure. Learn more about how Bolt provides shopping with peace of mind.

How do I create/log into an account?2022-07-15T15:17:09-05:00

Creating an account on our website is easy and very useful! Having an account means you can keep track of orders placed, store credits, update addresses, and more from the account dashboard. To create or log into your account, click here.

If you’re having trouble with your account please don’t hesitate to contact us!

Do you ship to Canada? Internationally?2022-07-15T15:17:25-05:00

Yes! We ship to Canada and internationally via USPS (United States Postal Service).

What does shipping cost?2022-07-15T15:17:34-05:00

We strive our best to offer competitive shipping rates from our carriers. We currently use USPS, FedEx, and UPS as our shipping carriers. Every package is different so our shipping costs vary from package to package. To calculate shipping costs for your order, place the items you wish to purchase in your cart, then go to the cart page. Within the cart page, there is a shipping calculator to give you an estimate of shipping costs.

For more information about shipping, please visit our shipping policy page.

Do you ship to P.O. boxes?2022-07-15T15:17:42-05:00

Through our website, we cannot ship to P.O. boxes. However, if you do need your package shipped to a P.O. box, please feel free to call us directly and place your order manually with one of our team members.

Can I buy your products locally?2022-07-15T15:17:54-05:00

Prefer to shop local? We respect (and encourage) that! We have retailers across the United States and internationally who carry our products in their stores. To find one near you simply visit our store locator!

Want to bring our products into your store? We would love to have you! Find out more about becoming a retailer by clicking here.

The Real Milk Paint Co.

126 Commerce Drive
Hohenwald, Tennessee 38462

Business Hours:
Monday – Friday
9:00am – 4:00pm (CST)

(800) 339-9748
hello@realmilkpaint.com

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